Usability audit

Your site will be really successful, if you pay attention to its usability. We can provide for you a unique service named usability audit. Its aim is to increase customers loyalty to your company and encourage the comission of the conversion action.

If you are a business owner who wants to improve your service, increase conversion and your service quality, and finally to get more sales, usability audit is a useful option for you.

While auditing usability of your website, we detect strategic errors on the website as well.

Usability audit of websites that
HAVE OPERATED FOR MORE THAN 6 MONTHS

  • We study a portrait of your potential client. We examine what he needs and expects from your resource.
  • We study the client’s behavour. What does he like? What can discourage him and let him close your site?
  • We draw up a document with a list of recommendations concerning usability of your website.
  • We implement our recommendations and do all the technical work.
  • We provide A/B testing, analysis and correction of the result

THE RESULT

After the usability audit has been made, we test its result. It helps us to understand when the service gets back.

ORDERING USABILITY AUDIT, YOU WILL GET REPLIES FOR MANY QUESTIONS:

  • 1Why do your customers buy not much while they attend your site regularly (low conversion)?
  • 2How quickly can your visitors find the needed information on the site? Are they satisfied with the given information?
  • 3Are ordering forms and applications on the site convenient for users? What about other services?
  • 4Are all web pages attractive and easy to understand?
  • 5What should you do to increase the effectivness of your website?
  • 6Why do your users spend not much time on your site? How can you increase the quantity of your visits?